How it works

How do I cancel a pet waste removal service?

Answered by the Scoop Cop team — Fairfax, Virginia.

  • Licensed & insured
  • Photo proof
  • No contracts
  • No contract
  • Licensed & insured
  • Photo proof every visit
  • Up to 3 dogs included
Short answer

With a month-to-month provider, cancelling should take one message with no fee and no notice period. Check before signing up: contract length, cancellation fee, required notice, and whether prepaid visits are refundable.

Cancellation terms are the clearest signal of how a company views its own service. Minimum terms and notice periods exist to slow down customers who have already decided to leave.

Pausing is often the better move. Most customers who cancel do so for travel, a move, or a mild winter stretch, and a pause keeps your route slot without a restart or catch-up charge later.

With Scoop Cop, service is month-to-month. Text to pause or cancel any time before your next scheduled visit — no fee, no notice period, and nothing prepaid to claw back.

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Your first clean is on us.

No card required to request service. No contract. Tell us your address, number of dogs, and preferred recurring frequency.

  • One flat price — up to 3 dogs, standard residential yard
  • No contract
  • Licensed & insured in Virginia
  • Photo proof after every visit
  • If the first clean is not satisfactory, the next visit is free

For new recurring residential customers. Exact-address availability is confirmed before service begins.